Frequently asked questions.

No. We accept both self-referrals and physician referrals. Most patients can contact us directly and start with a free consultation.

No. Many patients join for better glucose control, insulin resistance, PCOS, fatty liver, digestive concerns, hormonal issues, chronic inflammation, or long-term chronic disease prevention. Sustainable weight loss is a common goal and outcome, but it is not the only reason people join.

In 2024, patient care from Toronto Metabolic Clinic transitioned to Weight2Lose Medical Clinics. Several former team members remain involved in patient care through our expanded model. Dr. Jason Fung is not currently counselling patients in this program. For the clearest explanation, please read the Toronto Metabolic Clinic Transition Notice located in the footer of the website.

Yes. We support patients across Canada and internationally through secure video or phone care, subject to provider availability and scope considerations.

Intakes are often scheduled within about one week after enrollment. If you already have recent lab work, sharing it early can help speed up planning.

To review our full program terms, visit Program Consent, Terms of Use, and Privacy Disclosure.

Most patients choose 6 or 12 months when they want more durable, measurable outcomes. Shorter options may be appropriate for narrower goals or lower-intensity support. We help recommend the right structure after reviewing your case.

Most sessions are delivered by secure video or phone. Written materials and plan updates are shared electronically.

Many patients meet weekly or bi-weekly with their nutrition practitioner, with MD or ND reviews added as clinically indicated. Visits are coordinated to your needs rather than forced into a single rigid template.

Yes. We tailor scheduling and meal planning to time zones, food traditions, cooking habits, and cultural preferences whenever possible.

Your team reviews progress, refines recommendations, prepares written resources, and adjusts the next phase of the plan based on your feedback, symptoms, and results.

Yes. Depending on your needs, resources may include meal plans, grocery guidance, restaurant and travel strategies, protocol summaries, tracking tools, recipe guidance, and behavior-support materials.

We do not use a one-size-fits-all diet. We start with real food and personalize the plan to your medical history, lab work, culture, schedule, food preferences, and goals. Many patients benefit from lower-carbohydrate or low-glycemic patterns for metabolic health, while others do better with Mediterranean-style or other customized structures.

Lifestyle medicine in our program may include meal timing, sleep support, stress reduction, movement planning, behavior-change strategies, and practical accountability. These elements are used selectively, not generically.

It depends on your case. We assess safety based on diagnoses, medications, age, symptoms, and lab work. Intermittent fasting or time-restricted eating is introduced only when appropriate and monitored carefully.

Yes, when appropriate. These plans require careful adaptation, and youth programs require parental involvement. The focus is on safe, developmentally appropriate support and healthy long-term habits.

That is a normal part of real life. We adjust protocols proactively and can provide practical support for travel, routine disruption, plateaus, or adherence problems.

We look at both symptoms and objective markers such as A1C, fasting glucose, lipids, liver enzymes, blood pressure, waist circumference, body composition, medication changes, digestion, energy, and sleep.

Medications are prescribed only by the appropriate medical provider and only when medically necessary. Semaglutides and similar medications are not the default. They are considered as adjuncts, not substitutes for a broader lifestyle-based care plan.

Yes. When clinically appropriate and within scope, MDs and NDs can order investigative lab work, review results, and help align protocols to lab trends. We also review recent lab work that you already have.

MDs generally focus on medical oversight, prescriptions, safety, and conventional lab-based management. NDs may support extended education, integrative strategies, and additional testing where appropriate. We recommend the right mix for your case.

Yes, with your consent. We can share relevant updates so your care stays aligned with your diagnoses, medications, and broader treatment plan.

Some patients notice improvements in energy, digestion, appetite stability, sleep, or glucose patterns within weeks. Bigger shifts, such as meaningful lab changes, medication reduction, or more substantial body composition change, often unfold over several months of consistent work.

No. No ethical program can guarantee remission or reversal. What we can say is that our model is designed to improve metabolic function, support better clinical outcomes, and help some patients reduce medications under appropriate supervision.

No. We complement specialist care. Our role is to address upstream drivers such as food quality, glucose control, blood pressure, body composition, and lifestyle patterns while keeping your broader care team informed when appropriate.

Yes. We do not provide emergency care or manage acute, unstable conditions. If your condition is unstable, urgent, or outside our focus, you should first be assessed and stabilized by your physician or emergency services.

The program itself is privately paid. Depending on your plan and practitioner type, some services may be eligible for reimbursement through extended health benefits. Coverage varies, so patients should verify details with their insurer.

Please provide at least 24 hours' notice to cancel or reschedule an appointment whenever possible. Full program terms, including pause and refund conditions, are reviewed before enrollment and summarized on our legal page.

Yes, in many cases. We try to keep care flexible while preserving the integrity of the program structure and payment terms. If a different pace or provider fit is needed, we review the best available option with you.

Pricing is individualized based on provider mix, visit frequency, program length, and clinical complexity. For example, a meal-planning-focused program may involve a registered dietitian providing personalized nutrition guidance, while a patient with more complex metabolic or chronic health concerns may work with a medical doctor alongside a nutritionist or dietitian for broader support. Most plans fall within an approximate range of $150-$450 per month, and you will receive a clear personalized quote during your consultation.

The goal is to help you maintain progress more independently. Ongoing support remains available for patients who want check-ins, lab review, or periodic protocol adjustments.

Care is human-led. AI tools may assist behind the scenes with literature review, workflow support, and resource preparation, but your clinicians make care decisions.

Your health information is treated as confidential and used for your care and care coordination. For more detail, please review the legal and privacy page.